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Tuesday, October 2 • 9:30am - 10:30am
“Consumerize” the IT User Experience

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IT Users are not the same as they were five or ten years ago. The digital experience is part of everyone’s life from every angle. IT Users when not at work know what a good user experience is and aren’t afraid to tweet, blog, or post on any social media portal they subscribe, letting the world know the good and (more often), the bad experience they have had! So why should they, as consumers of a vital service in the work place have any different experience? Is it because we think they are a captive audience? The quality of the IT User experience is not just a feel-good idea anymore; it’s a differentiator in attracting and retaining talent across an entire organization.

avatar for Dave Gressle

Dave Gressle

Principal, Randstad Technologies
Dave Gressle brings his experience in over 20 years of defining service-oriented IT organizations through transforming IT from a necessary utility to a valued business partner and innovator.   During this presentation, the audience will take away key trends as well as foundational... Read More →

Tuesday October 2, 2018 9:30am - 10:30am PDT